How It Works?
Have few more questions? How it works? What are the benefits?
Place Order
Upload documents
Schedule delivery
Enjoy Enhanced Lifestyle
Frequently Asked Questions
1. What documents do I require for renting the item?
- Copy of PAN Card.
- Salary Bank Statement for last 6 months.
- Address Proof: Copy of Rent Agreement/Passport/Voter I card (an affidavit in case none is available).
2. Is there any delivery or pick up charge?
No, there are no deliver or pick-up charges. Moreover Rentickle provides you a relocation option as well absolutely free of any charges.
3. What if the item gets damaged?
All the electronic products offered to you come with manufacturer warranty as defined in your contract. Also, all furniture items rented by us conform to high quality standards and in the unlikely scenario of any manufacturing defect; Rentickle shall repair the same with no additional cost to you, during the period of your contract.
4. What is your Return and Refund policy?
In case any product delivered by Rentickle is found to have manufacturing defect, you shall inmitate us within 3 days of delivery. You can replace OR opt for refund when you return the product(s). Rentickle undertakes to replace the defective product(s) within 7 business days of receipt of information. In case of return, refund shall be processed within 7 business days from the receipt of intimation.
Awards We Received
A brief insight into the milestones we have received on our wonderful journey so far
Rental FAQs
Cancellation Charges:
Chauffeur Drive vehicles –
For Economy/Executive cars:
a ) Cancellation made more than 3 hours before the duty reporting time: Nil.
b) Cancellation within 3 hours before dispatch or no show once the car has left garage: Half day (4hr/40kms).
For Luxury, Royale, Vans and Coaches:
a) Cancellation made more than 48 hours before the duty reporting time: Nil.
b) Cancellation charges up to 48 hours before dispatch or no show once the car has left our garage: Full Day (8hr/80kms).
For Self Drive Bookings –
a) Zero cancellation fee if the booking is cancelled before 24 hours.
b) If booking is cancelled within 24 hours, 30% of the total fare will be charged.
c) In case of No show, 50% of the total fare will be charged.
Refund Policy
Refund will be made within 8 working hours or next business day after cancellation upon payment as per the cancellation policy.
You can cancel your booking through website, app or support team. Cancellation charges will be applicable as per cancellation policy which is as follows:-
i. Cancellation made more than 24 hours before the booking start time, no cancellation charge will
be applicable.
ii. Cancellation made less than 24 hours before the booking’s start time/ No show: 50% of the
base fare or 1 day Rental or 12 hour rent (whichever is higher) will be charged as cancellation
fees.
Corporate Address
437(A&B),
JMD Megapolis,
Sohna Road, Sector 48,
Gurugram, Haryana 122001
Email Address
care@rentickle.com
support@rentickle.com
Phone Number
1800 270 1950
Billing and Shipping
care@rentickle.com
NOTE:- Rates are subject to availability of the vehicle & duration of the rental. Rates quotations are sent privately to customer’s email address.
Rental TnCs
- Data Protection & Privacy Policy
- Information We Collect
- Notice
- Information Sharing and Disclosure
- Data Security
- Retention of Data
- Non-Personal Information
- Your Rights
- Cookies and Tags
- Kindly note:
Rentickle (hence by referred to as “Rentickle or “we”, or “us ) is owned by Ecos (I) Mobility & Hospitality Pvt Ltd. Rentickle provides this Privacy Policy to inform Users of Rentickle’s www.rentickle.com Web Site (hereinafter referred to as “Web Site’) of Rentickle’s policies and procedures regarding the collection, use and disclosure of personally identifiable information received from Users of the Web Site. If you elect to submit any personal information, your submission is subject to the terms of this Privacy Policy and you consent to such terms.
By using the Web Site and/or services offered/advertised through it and/or Rentickle, you are consenting to Rentickle’s processing of User’s information as set forth in this Privacy Policy now and as amended by Rentickle from time to time. Keep in mind that use of Rentickle’s services is also subject to, and controlled by, the Agreement subscribed to by the User; and use of the Web Site is subject to the Terms and Conditions notified on the Web Site. Rentickle respects your privacy and is committed to protecting personal information that you may share with us.
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, occupation, industry, personal interests, and other information when needed to provide a service or product or carry out a transaction you have requested.
When personal information is collected, Rentickle will inform you at the point of collection the purpose for the collection. Rentickle will not transfer your personal information to third parties without your consent, except under the limited conditions described under the section entitled “Information Sharing and Disclosure” below.
Rentickle does not transfer or share your information except as provided if Rentickle has users’ consent to share the information. Rentickle uses information it collects to provide the services you select, to better understand its customers requirements, to provide better services, and to assist with troubleshooting any problems, resolving disputes, and for any purposes deemed necessary to provide services.
The processing of your data is either based on your consent or in case the processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract.
Rentickle may also reveal user’s personal information when required to do so by law, or if we have a good-faith belief that such action is necessary to comply with a court order or subpoena, to cooperate with investigations by law enforcement or regulatory authorities or to participate or cooperate with a judicial proceeding, or in urgent circumstances, to protect personal safety, the public or our websites; to protect the property and rights of Rentickle or a third party, the safety of the public or any person; to prevent or stop any illegal, unethical or legally actionable activity.
Rentickle employs reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information. No data transmission over the internet or any wireless network can be guaranteed to be secure and therefore Rentickle cannot ensure or guarantee the security of any information User transmits to Rentickle and User does so at his/her own risk.
Rentickle retains information in accordance with our data retention requirements. We may keep such information for up to eight years in accordance with regulatory requirements. If you object to this retention, please contact us – details provided in the ‘Contact’ section of our website www.rentickle.com.
We may collect non-personal information about you such as the type of internet browsers you use or the Website from which you linked to our Website. You cannot be identified from this information and it is only used to assist us in providing an effective service on this Website. We may disclose aggregate statistics about our Website users to prospective partners, advertisers and other reputable third parties, but these statistics will include no personally identifying information.
We recognise that you have rights as a ‘data subject’, and that we have an obligation to uphold these. This policy aims to outline how we maintain these rights. In particular, it outlines:
- How we collect and process your information
- Why we do this
- How you can exercise your rights;
- Who to contact in the event you’re unhappy with our performance.
| Your information rights | Explanation |
| Right to be informed | This encompasses the obligation for us to be transparent in how we collect and use your personal data. |
| Right of access | You have the right to access your personal data and supplementary information. |
| Right to rectification | If the information we hold on you is inaccurate or incomplete, you can request we correct this. |
| Right to erasure | You can request to delete or remove personal data where there is no compelling reason us to continue processing. |
| Right to restrict processing | You have the right to request we cease processing your data, if:
|
| Right to data portability | Where you have consented to our processing your data, or where the processing is necessary for us to deliver a contract, you can request a copy of that data be provided to a third party in electronic form. |
| Right to object | You have the right to object to our processing under certain circumstances. |
We may place a text file called a “cookie” in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Rentickle may use cookies to track user traffic patterns (as described above). Our advertising system may deliver a one-time cookie to better track ad impressions and click rates. You can refuse cookies by turning them off in your browser. If you’ve set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site.
Rentickle is not responsible for the privacy practices of other web sites linked from Rentickle’s Web Site. Users are required to read the privacy policies or statements of other such web sites they visit.
Rentickle is not directed to persons under age of 18 years and does not knowingly collect, either online or offline, information from such individuals. If a parent or guardian becomes aware that his or her child has provided Rentickle with personally identifiable information without their consent, he or she should contact us at Rentickle. If Rentickle becomes aware that a child under the age of 18 years has provided Rentickle with personally identifiable information, Rentickle will remove such information from its files.
Any legal action or proceedings relating to or arising out of this Policy shall be brought exclusively in the courts and/or tribunals in New Delhi in the State of Delhi, India.
Rentickle may change this Privacy Policy from time to time by posting updated policies on the Web Site www.rentickle.com.
